![]() Formal best practices: establishing processes rather than working off informal policies so everyone is on the same page.Repeatable, accountable: creating structure instead of “ad hoc” practices by standardizing processes.Integrated, enterprise-wide: shifting from a siloed IT department to a department with less isolation.Distributed, sourced: changing from traditional centralized IT with everything completed in-house.Proactive: shifting IT practices to a proactive, rather than reactive, strategy.Prevention: viewed as “firefighting” in IT, but addressed as preventative on the business side. ![]()
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